Wayfair Inc. (NYSE: W) is the leading furniture and home accessories e-commerce company. Wayfair generated $5.2 billion in net revenue for the twelve months ended March 31, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 8,700 people. In our European headquarter in Berlin are working over 700 passionate co-workers coming from over 30 different countries.
Wayfair Business Analyst (m/f)
Wayfair is growing and committed to hiring analytical, entrepreneurial, and results-oriented graduates to become the next generation of leaders across the business. These individuals will demonstrate their leadership skills, quantitative mindset, and will execute strategic and cross-functional projects for their respective teams.
Successful candidates will be placed into key functions across the business dependent on a combination of interest, skills and experience. When applying, please indicate your top choices for functional areas of interest (in order of preference). If we notice a stronger fit for a team other than those indicated in the application, we will consider you for that as well.
Functional Areas of Interest and potential team placements include:
Although we currently only operate in Germany and UK, we aim to serve ultimately a population of 450 million and a land mass that is of the same scale as the United States. Our aim is to offer an unparalleled selection of great value products for the home and excellent customer service. Each Category Management team is responsible for profitably growing its portfolio by driving strategic initiatives and growth opportunities with suppliers. The teams align with external supplier partners and cross-functional internal teams to advance key business drivers, such as selection, pricing, operational performance, marketing promotions, and merchandising.
Awarded best E-Retail marketer in 2016 by Internet Retailer, our Marketing team fuels growth by introducing new customers to Wayfair and driving engagement from our loyal customer base. We drive profitable top line revenue growth by making investments that will drive the greatest return for the business and leveraging our understanding of the customer to drive the overall business strategy. We work cross-functionally with Engineering and Product Management teams to build our own ad tech platforms and partner closely with innovative companies in the tech space such as Google and Facebook to test and explore new opportunities.
The merchandising department is responsible for the creation and maintenance of our product catalogs. We add tens of thousands of new products each month both for limited-time events and for ongoing product selection. We also continually improve the catalog – fixing issues and increasing the content to improve customer experience. Our goal is to influence customer behavior and therefore continue to improve the quality on the merchandising “basics” to increase the conversion rate. We also understand where the customer is shopping on site – where they are most / least engaged through the funnel, we create customized, hand-curated landing pages based on analytics supported by new merchandising tools. Finally, we provide inspirational and buying assist content to drive engagement and purchasing.
SUPPLY CHAIN OPERATIONS
Wayfair’s Supply Chain Operations team is revolutionizing customer delivery experience through innovation. The team has a broad scope, including Supplier Performance and Operations Analytics. The team develops and executes data-driven transformational strategies to generate game-changing competitive advantage and enduring customer satisfaction. Roles are highly cross-functional and cover strategy, analytics, and hands on execution. Success relies on innovative problem solving, strong business acumen, quantitative skills, and collaboration with external and internal partners. At Wayfair, Supply Chain & Logistics is an area of strategic differentiation offering countless opportunities and rewarding experiences across career paths.
DETAILED RESPONSIBILITIES WILL VARY BY TEAM; HOWEVER TYPICAL RESPONSIBILITIES INCLUDE:
Cultivate and strengthen relationships with internal and external partners and vendors
Testing new innovative ideas and analyzing trends
Targeting opportunity areas and presenting recommendations to leadership
Leading cross functional meetings
Building out requirements with both business and engineering teams
Develop strategy for priority initiatives and lead implementation to drive results
Utilize web analytic tools to analyze and optimize performance
Translate high-level business problems into more detailed functional specifications of required technology solutions
Work with engineers to effectively and solve problems on the fly
Identify any opportunities to improve efficiency or usability of our existing software tools
Translate data and direct customer feedback into actionable recommendations
Strong academic background in a Business or Technical related field
Exceptional problem solving and analytical skills and a desire to make processes better
Excellent communication skills, both written and verbal
Fluency in English and German
An entrepreneurial spirit and mindset
Ability to multi-task, work in a team and thrive in a fast-paced environment
Proficient with MS Office and especially MS Excel
Experience with programming knowledge, SQL or R is a plus
Enthusiastic, with proven ability to rapidly get up to speed with job knowledge
What we offer:
A competitive salary and bonus, and we share the company with you in stock units
A company culture driven by pioneer-thinking and talent that crosses departments and hierarchies
Great mentors and career development opportunities through our learn@work program
We contribute to your gym membership and offer free Yoga classes, as well as Wellness Weeks with massages, workshops and other exciting events
Of course fresh fruits, snacks & drinks every day!
We’re in the heart of the Berlin startup scene with lots of space to encourage collaboration and teamwork
Let’s not forget the chance to join the next global giant in e-commerce
How to apply:
We´re happy to hear from you! Work with us! Please apply in English via our recruitment system Jobvite and have your CV and a motivation letter (or however you want to express you´re the right candidate) ready and use this link: https://app.jobvite.com/j?cj=oxUP6fw6&s=ESCP
We´re happy to hear from you! Work with us! Please apply in English via our recruitment system Jobvite and have your CV and a motivation letter (or however you want to express you´re the right candidate) ready and use the link above.