Productsup is a tech company that revolutionized the way in which product data was being handled. We provide a user-friendly software to manage and optimize merchant product data. Our solution helps online retailers and marketing agencies create high quality product data feeds for online shopping and marketing channels like Google, Facebook, Amazon, Criteo and many, many more.
We’re a fast-growing, innovative firm that was founded in 2010. The extraordinary and dedicated team has turned Productsup into a global player and a proud winner of 8 industry awards. This is your chance to become part of our success story.
Working Student Account Management (m/f)
We’re looking for a highly motivated and eloquent Working Student Account Management (m/f) to support our solutions team to provide a first class customer experience. Want to learn how to work with clients and gain valuable experiences in the software sector? Let our experienced Client Success team show you how to care for customers, while staying on top of an exciting and ever-changing industry.
As the internal contact person for marketing channels connected to our SaaS platform, your primary task will be keeping on top of any and all changes to export requirements. This means staying on top of industry changes and being a key contact person both internally and externally.
Key tasks include:
Maintenance of export marketing templates
Creation of client satisfaction analysis
Support in tracking and analyzing the team KPIs
Research for external presentation topics and support in creation
Support our Productsup Academy team in certifications
Contact with IT & Marketing
Supporting the team in day-to-day operations that will benefit our customers
Currently enrolled in Business, marketing or any related field
Keen to work in a tech /software company
Ideally, you have already gained initial experience in Account Management or Customer Service, - preferably in a B2B or tech company
Very good communicator and a sense for customer satisfaction
A proactive approach to problem solving: you use your initiative and are keen to solve new problems
Full working proficiency in both English and German
Availability to work 15-20h/week
What we offer:
Modern workplace in the heart of Berlin
A highly motivated, international and dynamic team
Open communication with a flat hierarchy
Regular team and company events
Daily dose of fresh fruits, drinks and snacks
How to apply:
Have you got what it takes? We'd love to hear from you! Send us your online application including CV, and earliest possible starting date.